Johnny Saraiva

Led a small team through the end-to-end design of innovative medical coding solutions using user-centered design principles, driving improved efficiency and user satisfaction.

Conducted extensive user research to uncover insights and inform design decisions for multiple platform applications.

Implemented design solutions that received positive client feedback, resulting in increased adoption and commitment.

Adapted design concepts to related applications, showcasing versatility and scalability of design approach.

Mentored and developed junior designers, fostering their growth by providing guidance, feedback, and creating opportunities for skill-building and knowledge expansion.

Led a team of junior and mid-level designers in supporting research and design efforts for the subscriber web application.

Facilitated discovery workshops and designed a new broker web application.

Championed design thinking methodology throughout the design, product, and development teams.

Developed comprehensive design artifacts (sitemaps, user flows, style guides) to effectively communicate designs and interactions.

Conducted user research and stakeholder interviews to gather requirements for business initiatives and software features.

Collaborated with enterprise-level clients to launch and enhance retail, eCommerce, and public sector solutions.

Contributed to integrating Infor's experience standards into newly acquired solutions.

Designed web apps, micro-apps, and marketing landing pages for media, PR, and software companies including Infor, Tribal Worldwide, Goverlan, and Edelman Digital.